1. Introduction
Welcome to Digital Indranil ("we," "us," "our," or "Company"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://digitalindranil.in/ and use our Google Ads and landing page services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website or services.
2. Information We Collect
2.1 Information You Provide Directly
We collect information you provide directly through:
- Full name
- Phone number/WhatsApp number
- Email address
- Business name/type
- Message or inquiry details
- Preferred contact time
- Direct email communications
- WhatsApp messages
- Inquiry forms on the website
- Consultation request submissions
- Payment information (name, email, transaction details)
- Business details and nature of business
- Website information (if you have existing website)
- Google Ads account information
- Marketing goals and objectives
- Budget information
- Competitor details you share
- Website analytics data you provide
2.2 Information Collected Automatically
Browser Information:- IP address
- Browser type and version
- Device type (desktop, mobile, tablet)
- Operating system
- Pages visited
- Time and date of visit
- Referral source (how you found us)
- Click-through data
- Session cookies (temporary)
- Persistent cookies (up to 24 months)
- Web beacons/tracking pixels
- Google Analytics data
- Google Ads conversion tracking
2.3 Information from Third-Party Services
Google Services:- Google Analytics data
- Google Ads conversion information
- Google Tag Manager events
- Message read/delivery status
- Conversation timestamps
- Contact information shared via WhatsApp
3. How We Use Your Information
3.1 Primary Uses
We use the information we collect for the following purposes:
Service Delivery:- Responding to your inquiries and consultation requests
- Creating and managing your landing pages
- Setting up and managing Google Ads campaigns
- Providing technical support
- Sending service updates and notifications
- Invoice and payment processing
- Contacting you about services requested
- Sending confirmations and receipts
- Providing consultation call reminders
- Sharing campaign performance reports
- Following up on service inquiries
- Improving our website and services
- Personalizing your experience
- Creating testimonials (with your permission)
- A/B testing and analytics
- Understanding user behavior patterns
- Developing new services and features
4. Legal Basis for Processing
We process your personal data based on:
- Consent - You have explicitly agreed to data collection
- Contract - Data is necessary to provide services you've requested
- Legal Obligation - We are required by law to collect certain information
- Legitimate Interest - Data collection serves our legitimate business interests
- Performance of Task - Data is necessary for our business operations
5. Information Sharing and Disclosure
5.1 We DO NOT Share Your Data With
- Third-party marketers or advertisers (except as stated below)
- Data brokers or information sellers
- Social media platforms for targeted advertising
- Unrelated businesses or individuals
- International data brokers
5.2 We MAY Share Your Data With
Third-Party Service Providers:- Google (for Analytics, Ads, Tag Manager)
- WhatsApp Business (for communication)
- Email service providers
- Payment processors (for transactions)
- Web hosting providers
- CRM systems (if used)
6. Data Security and Protection
6.1 Security Measures
We implement industry-standard security measures:
- SSL/TLS Encryption - All data transmitted is encrypted
- Secure Servers - Data stored on secure, protected servers
- Access Controls - Limited employee access to personal data
- Regular Audits - Periodic security assessments
- Firewalls and Intrusion Detection - Network protection systems
- Password Protection - Secure authentication methods
- Data Minimization - Collect only necessary information
6.2 Data Breach Notification
In the unlikely event of a data breach affecting your personal information, we will:
- Notify affected individuals without undue delay
- Inform relevant authorities as required by law
- Provide information about the breach and remedial actions
- Offer free credit monitoring (if applicable)
7. Data Retention
We retain your personal information for the following periods:
| Data Type | Retention Period | Reason |
|---|---|---|
| Contact Information | 3 years after last contact | Service history, follow-up |
| Campaign Data | 2 years | Performance analysis |
| Payment Records | 7 years | Financial compliance, taxation |
| Email Communications | 2 years | Service documentation |
| Cookies | 24 months | User analytics |
| Website Logs | 90 days | Server security |
| Google Analytics | Per Google's policy | Performance tracking |
After retention period expires, data is securely deleted or anonymized.
8. Cookies and Tracking Technologies
8.1 Cookie Types We Use
Essential Cookies:- Session management
- Form submission tracking
- Security purposes
- Popup display management
- Google Analytics
- User behavior tracking
- Page interaction analysis
- Traffic source tracking
- Google Ads conversion tracking
- Facebook Pixel and Meta tracking
- Remarketing pixels
- Campaign performance measurement
8.2 Cookie Management
You can control cookies through:
- Browser settings (accept/reject cookies)
- Cookie management tools
- Do Not Track (DNT) browser settings
- Google Ads settings (https://ads.google.com/personalization)
- Google Analytics opt-out (https://tools.google.com/dlpage/gaoptout)
Note: Disabling cookies may affect website functionality and service delivery.
9. Your Privacy Rights and Choices
9.1 Your Rights (India - DPDP Act & IT Rules)
You have the right to:
- Request a copy of personal data we hold about you
- Understand what data we collect and how we use it
- Request correction of inaccurate information
- Update outdated personal information
- Request deletion of your personal data
- Apply in cases where data is no longer necessary
- Note: We may retain data if legally required
- Request your data in a structured, portable format
- Transfer data to another service provider
- Withdraw consent for data processing at any time
- May impact our ability to provide services
9.2 How to Exercise Your Rights
Contact Us To Exercise Your Rights:
Name: Indranil Dutta
Email: digitalindranil@gmail.com
Phone: +91-9163300843
WhatsApp: +91-9163300843
Website: https://digitalindranil.in/
Response Time: We will respond to requests within 30 days (may extend to 60 days for complex requests).
10. Third-Party Links and Services
Our website may contain links to third-party websites and services:
- We are not responsible for their privacy practices
- We recommend reviewing their privacy policies
- Links do not constitute endorsement
- Proceed at your own risk
- Google Ads (https://policies.google.com/privacy)
- Meta/Facebook Ads (https://www.facebook.com/privacy/policy/)
- WhatsApp (https://www.whatsapp.com/legal/privacy)
- Google Analytics (Privacy Info)
11. International Data Transfers
11.1 Data Location
Your data may be:
- Stored in India (primary location)
- Transferred to countries where our service providers operate
- Processed by international service providers (Google, etc.)
11.2 Data Transfer Compliance
For international transfers, we ensure:
- Adequate data protection standards
- Standard Contractual Clauses (SCCs) with service providers
- Compliance with GDPR (if applicable)
- Compliance with Indian data protection laws
12. Children's Privacy
Our services are not intended for individuals under 18 years old. We do not knowingly collect personal information from children.
If we discover we've collected data from someone under 18, we will:
- Delete the data immediately
- Inform the parent/guardian
- Take appropriate corrective measures
13. Google Ads and Analytics
13.1 Google Analytics
We use Google Analytics to understand website traffic and user behavior:
- Data Collection: Collects pages visited, time spent, bounce rate, traffic source
- Cookie Duration: Up to 24 months
- Data Sharing: Google may share anonymized data with others
- Opt-Out: Use Google Analytics opt-out browser extension
13.2 Google Ads Conversion Tracking
- Purpose: Measure campaign effectiveness and conversions
- Data Tracked: Form submissions, WhatsApp clicks, page visits
- Audience: Remarketing to website visitors
- Opt-Out: Use Google Ads settings or browser DNT signals
14. Meta/Facebook Ads and Pixel Tracking
14.1 Facebook Pixel
We use Facebook Pixel to track conversions and optimize ad campaigns:
- Data Collection: Page views, button clicks, form submissions, purchase events
- Cookie Duration: Up to 90 days
- Purpose: Measure ad effectiveness, build custom audiences, run remarketing campaigns
- Data Shared: Facebook receives anonymized browsing data and may combine it with your Facebook profile
14.2 Meta Ad Campaigns
- Platforms: Facebook and Instagram advertising
- Data Tracked: Ad impressions, clicks, conversions, engagement metrics
- Audience Building: Custom audiences based on website visitors, lookalike audiences
- Opt-Out: Use Facebook Ad Preferences (https://www.facebook.com/adpreferences)
14.3 Managing Facebook/Meta Data
You can control how Facebook uses your data:
- Visit Facebook Ad Settings to manage ad preferences
- Opt-out of interest-based advertising
- Clear Facebook cookies from your browser
- Use browser extensions to block Facebook Pixel
- Review Meta's Privacy Policy for more information
15. WhatsApp Integration Privacy
14.1 WhatsApp Data
When you communicate via WhatsApp:
- Messages are end-to-end encrypted
- We don't store messages on our servers by default
- WhatsApp processes data per their privacy policy
- Phone number linked to WhatsApp is collected
- Message history may be stored on your device
16. Updates to This Privacy Policy
16.1 Changes and Notifications
We may update this Privacy Policy to:
- Reflect changes in our practices
- Comply with new legal requirements
- Improve clarity and transparency
- Address user feedback
15.2 Notification Process
For material changes, we will:
- Post updated policy on website
- Send email notification to provided email addresses
- Update the "Last Updated" date at top of policy
- Obtain new consent if required by law
17. Data Protection Officer and Compliance
17.1 Compliance with Laws
We comply with:
- India: Digital Personal Data Protection Act (DPDP) 2023
- India: Information Technology Act, 2000 (IT Act)
- India: Information Technology Rules, 2021
- International: GDPR (if applicable)
- International: CCPA/CPRA (if applicable)
16.2 Data Protection Officer
For data protection inquiries, contact:
- Name: Indranil Dutta
- Email: digitalindranil@gmail.com
- Phone: +91-9163300843
- Location: Baghajatin, Kolkata, India
18. Contact Us
18.1 Privacy Inquiries
If you have questions, concerns, or wish to exercise your privacy rights, contact:
Name: Indranil Dutta
Email: digitalindranil@gmail.com
Phone: +91-9163300843
WhatsApp: +91-9163300843
Website Contact Form: https://digitalindranil.in/
Mailing Address:
Indranil Dutta
Baghajatin, Kolkata, India
Response Time: We aim to respond within 48 hours.
18.2 Filing a Complaint
If you believe we have violated your privacy rights, you can:
- Contact us first - we'll address your concern
- File complaint with DPA - contact your local data protection authority
- India - Grievance: File with Ministry of Electronics and Information Technology (MeitY)
- EU - Complaint: File with your national data protection authority
ACCEPTANCE OF TERMS
By accessing and using the website https://digitalindranil.in/ and our services, you:
- ✓ Acknowledge you have read and understood this Privacy Policy
- ✓ Consent to our collection, use, and processing of your personal data
- ✓ Agree to the terms outlined in this policy
- ✓ Accept our practices regarding cookies and tracking
- ✓ Understand your rights and how to exercise them
If you do not agree with any part of this Privacy Policy, you should not use our website or services.
Document Version: 1.0
Effective Date: November 2025
Last Updated: November 25, 2025
Next Review Date: November 2026