Privacy Policy - Digital Indranil

Privacy Policy

Last Updated: November 25, 2025

1. Introduction

Welcome to Digital Indranil ("we," "us," "our," or "Company"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://digitalindranil.in/ and use our Google Ads and landing page services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website or services.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you provide directly through:

Landing Page Forms:
  • Full name
  • Phone number/WhatsApp number
  • Email address
  • Business name/type
  • Message or inquiry details
  • Preferred contact time
Contact Methods:
  • Direct email communications
  • WhatsApp messages
  • Inquiry forms on the website
  • Consultation request submissions
  • Payment information (name, email, transaction details)
Service-Related Information:
  • Business details and nature of business
  • Website information (if you have existing website)
  • Google Ads account information
  • Marketing goals and objectives
  • Budget information
  • Competitor details you share
  • Website analytics data you provide

2.2 Information Collected Automatically

Browser Information:
  • IP address
  • Browser type and version
  • Device type (desktop, mobile, tablet)
  • Operating system
  • Pages visited
  • Time and date of visit
  • Referral source (how you found us)
  • Click-through data
Cookies and Tracking Technologies:
  • Session cookies (temporary)
  • Persistent cookies (up to 24 months)
  • Web beacons/tracking pixels
  • Google Analytics data
  • Google Ads conversion tracking

2.3 Information from Third-Party Services

Google Services:
  • Google Analytics data
  • Google Ads conversion information
  • Google Tag Manager events
WhatsApp Business:
  • Message read/delivery status
  • Conversation timestamps
  • Contact information shared via WhatsApp

3. How We Use Your Information

3.1 Primary Uses

We use the information we collect for the following purposes:

Service Delivery:
  • Responding to your inquiries and consultation requests
  • Creating and managing your landing pages
  • Setting up and managing Google Ads campaigns
  • Providing technical support
  • Sending service updates and notifications
  • Invoice and payment processing
Communication:
  • Contacting you about services requested
  • Sending confirmations and receipts
  • Providing consultation call reminders
  • Sharing campaign performance reports
  • Following up on service inquiries
Marketing and Improvement:
  • Improving our website and services
  • Personalizing your experience
  • Creating testimonials (with your permission)
  • A/B testing and analytics
  • Understanding user behavior patterns
  • Developing new services and features

4. Legal Basis for Processing

We process your personal data based on:

  1. Consent - You have explicitly agreed to data collection
  2. Contract - Data is necessary to provide services you've requested
  3. Legal Obligation - We are required by law to collect certain information
  4. Legitimate Interest - Data collection serves our legitimate business interests
  5. Performance of Task - Data is necessary for our business operations

5. Information Sharing and Disclosure

5.1 We DO NOT Share Your Data With

  • Third-party marketers or advertisers (except as stated below)
  • Data brokers or information sellers
  • Social media platforms for targeted advertising
  • Unrelated businesses or individuals
  • International data brokers

5.2 We MAY Share Your Data With

Third-Party Service Providers:
  • Google (for Analytics, Ads, Tag Manager)
  • WhatsApp Business (for communication)
  • Email service providers
  • Payment processors (for transactions)
  • Web hosting providers
  • CRM systems (if used)

6. Data Security and Protection

6.1 Security Measures

We implement industry-standard security measures:

  • SSL/TLS Encryption - All data transmitted is encrypted
  • Secure Servers - Data stored on secure, protected servers
  • Access Controls - Limited employee access to personal data
  • Regular Audits - Periodic security assessments
  • Firewalls and Intrusion Detection - Network protection systems
  • Password Protection - Secure authentication methods
  • Data Minimization - Collect only necessary information

6.2 Data Breach Notification

In the unlikely event of a data breach affecting your personal information, we will:

  • Notify affected individuals without undue delay
  • Inform relevant authorities as required by law
  • Provide information about the breach and remedial actions
  • Offer free credit monitoring (if applicable)

7. Data Retention

We retain your personal information for the following periods:

Data Type Retention Period Reason
Contact Information 3 years after last contact Service history, follow-up
Campaign Data 2 years Performance analysis
Payment Records 7 years Financial compliance, taxation
Email Communications 2 years Service documentation
Cookies 24 months User analytics
Website Logs 90 days Server security
Google Analytics Per Google's policy Performance tracking

After retention period expires, data is securely deleted or anonymized.

8. Cookies and Tracking Technologies

8.1 Cookie Types We Use

Essential Cookies:
  • Session management
  • Form submission tracking
  • Security purposes
  • Popup display management
Analytics Cookies:
  • Google Analytics
  • User behavior tracking
  • Page interaction analysis
  • Traffic source tracking
Marketing Cookies:
  • Google Ads conversion tracking
  • Facebook Pixel and Meta tracking
  • Remarketing pixels
  • Campaign performance measurement

8.2 Cookie Management

You can control cookies through:

Note: Disabling cookies may affect website functionality and service delivery.

9. Your Privacy Rights and Choices

9.1 Your Rights (India - DPDP Act & IT Rules)

You have the right to:

Access Your Data
  • Request a copy of personal data we hold about you
  • Understand what data we collect and how we use it
Correct Your Data
  • Request correction of inaccurate information
  • Update outdated personal information
Delete Your Data (Right to be Forgotten)
  • Request deletion of your personal data
  • Apply in cases where data is no longer necessary
  • Note: We may retain data if legally required
Data Portability
  • Request your data in a structured, portable format
  • Transfer data to another service provider
Withdraw Consent
  • Withdraw consent for data processing at any time
  • May impact our ability to provide services

9.2 How to Exercise Your Rights

Contact Us To Exercise Your Rights:

Name: Indranil Dutta

Email: digitalindranil@gmail.com

Phone: +91-9163300843

WhatsApp: +91-9163300843

Website: https://digitalindranil.in/

Response Time: We will respond to requests within 30 days (may extend to 60 days for complex requests).

10. Third-Party Links and Services

Our website may contain links to third-party websites and services:

  • We are not responsible for their privacy practices
  • We recommend reviewing their privacy policies
  • Links do not constitute endorsement
  • Proceed at your own risk
Third-Party Services:

11. International Data Transfers

11.1 Data Location

Your data may be:

  • Stored in India (primary location)
  • Transferred to countries where our service providers operate
  • Processed by international service providers (Google, etc.)

11.2 Data Transfer Compliance

For international transfers, we ensure:

  • Adequate data protection standards
  • Standard Contractual Clauses (SCCs) with service providers
  • Compliance with GDPR (if applicable)
  • Compliance with Indian data protection laws

12. Children's Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect personal information from children.

If we discover we've collected data from someone under 18, we will:

  • Delete the data immediately
  • Inform the parent/guardian
  • Take appropriate corrective measures

13. Google Ads and Analytics

13.1 Google Analytics

We use Google Analytics to understand website traffic and user behavior:

  • Data Collection: Collects pages visited, time spent, bounce rate, traffic source
  • Cookie Duration: Up to 24 months
  • Data Sharing: Google may share anonymized data with others
  • Opt-Out: Use Google Analytics opt-out browser extension

13.2 Google Ads Conversion Tracking

  • Purpose: Measure campaign effectiveness and conversions
  • Data Tracked: Form submissions, WhatsApp clicks, page visits
  • Audience: Remarketing to website visitors
  • Opt-Out: Use Google Ads settings or browser DNT signals

14. Meta/Facebook Ads and Pixel Tracking

14.1 Facebook Pixel

We use Facebook Pixel to track conversions and optimize ad campaigns:

  • Data Collection: Page views, button clicks, form submissions, purchase events
  • Cookie Duration: Up to 90 days
  • Purpose: Measure ad effectiveness, build custom audiences, run remarketing campaigns
  • Data Shared: Facebook receives anonymized browsing data and may combine it with your Facebook profile

14.2 Meta Ad Campaigns

  • Platforms: Facebook and Instagram advertising
  • Data Tracked: Ad impressions, clicks, conversions, engagement metrics
  • Audience Building: Custom audiences based on website visitors, lookalike audiences
  • Opt-Out: Use Facebook Ad Preferences (https://www.facebook.com/adpreferences)

14.3 Managing Facebook/Meta Data

You can control how Facebook uses your data:

  • Visit Facebook Ad Settings to manage ad preferences
  • Opt-out of interest-based advertising
  • Clear Facebook cookies from your browser
  • Use browser extensions to block Facebook Pixel
  • Review Meta's Privacy Policy for more information

15. WhatsApp Integration Privacy

14.1 WhatsApp Data

When you communicate via WhatsApp:

  • Messages are end-to-end encrypted
  • We don't store messages on our servers by default
  • WhatsApp processes data per their privacy policy
  • Phone number linked to WhatsApp is collected
  • Message history may be stored on your device

16. Updates to This Privacy Policy

16.1 Changes and Notifications

We may update this Privacy Policy to:

  • Reflect changes in our practices
  • Comply with new legal requirements
  • Improve clarity and transparency
  • Address user feedback

15.2 Notification Process

For material changes, we will:

  • Post updated policy on website
  • Send email notification to provided email addresses
  • Update the "Last Updated" date at top of policy
  • Obtain new consent if required by law

17. Data Protection Officer and Compliance

17.1 Compliance with Laws

We comply with:

  • India: Digital Personal Data Protection Act (DPDP) 2023
  • India: Information Technology Act, 2000 (IT Act)
  • India: Information Technology Rules, 2021
  • International: GDPR (if applicable)
  • International: CCPA/CPRA (if applicable)

16.2 Data Protection Officer

For data protection inquiries, contact:

  • Name: Indranil Dutta
  • Email: digitalindranil@gmail.com
  • Phone: +91-9163300843
  • Location: Baghajatin, Kolkata, India

18. Contact Us

18.1 Privacy Inquiries

If you have questions, concerns, or wish to exercise your privacy rights, contact:

Name: Indranil Dutta

Email: digitalindranil@gmail.com

Phone: +91-9163300843

WhatsApp: +91-9163300843

Website Contact Form: https://digitalindranil.in/

Mailing Address:
Indranil Dutta
Baghajatin, Kolkata, India

Response Time: We aim to respond within 48 hours.

18.2 Filing a Complaint

If you believe we have violated your privacy rights, you can:

  1. Contact us first - we'll address your concern
  2. File complaint with DPA - contact your local data protection authority
  3. India - Grievance: File with Ministry of Electronics and Information Technology (MeitY)
  4. EU - Complaint: File with your national data protection authority

ACCEPTANCE OF TERMS

By accessing and using the website https://digitalindranil.in/ and our services, you:

  • ✓ Acknowledge you have read and understood this Privacy Policy
  • ✓ Consent to our collection, use, and processing of your personal data
  • ✓ Agree to the terms outlined in this policy
  • ✓ Accept our practices regarding cookies and tracking
  • ✓ Understand your rights and how to exercise them

If you do not agree with any part of this Privacy Policy, you should not use our website or services.

Document Version: 1.0
Effective Date: November 2025
Last Updated: November 25, 2025
Next Review Date: November 2026

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